Shipping Information

Possible delays to your order

Please note that all Quirksy goods are dispatched from our Australian Warehouse. 

Unfortunately, due to the high volume of parcels in the Australian postal network following the Coronavirus pandemic, Australia Post has advised your order may be impacted with possible delays.

We want to assure you we are working closely with our delivery partners to ensure we get your orders to you as quickly as possible.

We apologise for any delays and appreciate your patience in these unprecedented times.

Australian Deliveries

Australia Post Express Post
All Australian deliveries are sent via Australia Post Express Post. However, please be aware that the Express Post service is experiencing delivery delays due to a high volume of parcels in their network following the Coronavirus pandemic. Express Post continues to operate and be their quickest method of shipment, but delays of up to 10 days on top of their standard delivery times may be experienced.

If your order has exceeded the delayed time frame above, we ask that you lodge an inquiry directly with Australia Post or get in touch with our Chief Happiness Officer, where an inquiry will be lodged on your behalf.

 

AUSTRALIA

Free Regular Shipping On Orders Over $79.00

Shipping rates are automatically calculated at checkout. At checkout you will also be given the choice of Regular Shipping or Express Shipping.

Orders are generally shipped within 24-hours from our Sydney warehouse. See delivery timeframes below.

Shipping Costs and Timeframes

98% of our products fit into the Free Shipping category (for order values greater than $79.00), however 2% of our products are bulky and incur a small surcharge which will be displayed at checkout.^

AUSTRALIA

Regular Shipping

Free on orders $79 and over

$7.95 for orders under $79

2-4 business days in Sydney

4-6 business days elsewhere

Express Shipping

 $14.95

1-2 day delivery East Coast Metro

Next Day Delivery To Melbourne, Sydney, Brisbane, Adelaide, Canberra and Hobart Metro Areas.

2-3 Business Days For Metro Areas outside AusPost Express Zone.

* See below for more details.

 

^ Regular Shipping, Bulky Items

 

$9-14.50

Depends on size of item

2-4 business days in Sydney

4-6 business days elsewhere

^ Express Shipping*, Bulky Items

 

$19.95-$29.95

Depends on size of item

 1-2 day delivery East Coast Metro

Next Day Delivery To Melbourne, Sydney, Brisbane, Adelaide, Canberra and Hobart Metro Areas.

2-3 Business Days For Metro Areas outside AusPost Express Zone.

* See below for more details.

* Express Shipping Details

 

Order before 2pm AEST on a business day within the Metro areas of Melbourne, Sydney, Brisbane, Adelaide and Canberra to receive it the next business day.

For the rest of Australia (excluding WA & NT) your order will arrive within 2 business days. 

Western Australia and Northern Territory Customers:
Please allow additional time for delivery if you outside the Australia Post National Express Network.

For customers in Perth, the Australia Post Express Network only covers the postcodes 6000-6005 and 6800-6899. For more details, click here.

 

NEW ZEALAND

Regular Shipping
0.0 kg – 0.5 kg
$14.95
Delivery within 3-6 business days**
Express Shipping
0.0 kg – 0.5 kg
$18.95
Delivery within 2-4 business days**
Standard Shipping
0.51 kg – 1.0 kg
$16.95
Delivery within 3-6 business days**
Express Shipping
0.51 kg – 1.0 kg
$19.95
Delivery within 2-4 business days**
Standard Shipping
1.01 kg – 2.0 kg
$19.95
Delivery within 3-6 business days**
Express Shipping
1.01 kg – 2.0 kg
$24.95
Delivery within 2-4 business days**
Standard Shipping
2.01 kg – 3.0 kg
$25.00
Delivery within 3-6 business days**
Express Shipping
2.01 kg – 3.0 kg
$30.00
Delivery within 2-4 business days**
** Standard delivery times between metropolitan areas of major cities and excludes time in customs if applicable. May be subject to delay due to causes outside of Australia Post's control.